A chatbot that speaks Arabic.
Automated replies grounded in your actual business content, with a clean handover to a human when the customer needs one.
A bot that answers from your knowledge
Most customer questions repeat: price, availability, opening hours, return policy. The bot takes those in Arabic around the clock, so your team's time goes to the questions that actually need a person.
Answers are grounded in the knowledge you give it from your site content and documentation rather than general knowledge — that is the difference between a useful bot and one that invents answers.
When a question falls outside that knowledge, or the customer asks for a person, the conversation is handed over immediately with its full context.
How it works
Knowledge base
Feed the bot your site content and docs so it answers from your source.
Arabic-native replies
Understands and replies in Gulf dialects and Modern Standard Arabic, and in English when needed.
Handover to an agent
Passes the conversation to a human with everything that was said before.
Suggested replies
Instead of full automation, the bot can draft a reply for an agent to review before sending.
Outside business hours
Cover nights and holidays with useful answers instead of "we'll get back to you".
Performance tracking
See what share of questions were resolved without human involvement.